ON CALL 24 HOUR EMERGENCY SERVICE - 7 DAYS A WEEK - PLEASE CALL (416) 888 - 7084 - Surgery for Neutering, Spaying, Dentistry and Soft Tissue. We are a family owned and operated hospital in a relaxed, compassionate and professional caring environment. Aquitaine Animal Hospital has been gladly serving the community of Meadowvale Town Centre since 2008. Come in and experience great Customer Service!more...See more text
This is the WORST vet BY FAR that I have ever gone to in Canada and internationally. I brought my puppy to get vaccines (supposed to be incl. check-up 77$). He was completely UNPROFESSIONAL limiting with disrespectful. He started questioning the legitimacy of her previous vaccines (although I had a certificate of health from the national agency that is held to international standards, equivalent of USDA- APHIS in the States or the CFIA in Canada) plus they had checked her vaccine certificate at the border. Nonetheless, he kept insisting. My dog did not even want the vet to touch her (this had NEVER happened and does not happen with the new vet... and you know how they say dogs feel things people don't). After, he examined her skin and decided he had to look at it under microscope, he grabbed the MOST unhygienic tweezers (you could see pieces of other things on it) and took pieces of skin that were flaking and put them on a little glass. On his way there he DROPPED EVERYTHING ON THE GROUND, "picked it up" and spent 3 secs "checking under the microscope" --> he wanted to charge me in the end 30$ for this. After this he said she needed antibiotics and a special shampoo (the new vet told me this was not necessary) . In the end I ended up spending 182.00$ this NOT incld. what he wanted to charge me for his "microscope examination" because I refused to pay for it, and WITHOUT any vaccines. He then told me that the vaccines I had to give them to her separately if not it was too dangerous for her (so I would of had to come back 3 times where I would have had to pay 45.00$ + the value of the vaccine per visit) and then I would have to come like 2 months later AGAIN (so another 45$ min.) to "follow-up" on her skin.Needless to say I am NEVER going back here nor would ever recommend it. Initially this place seems attractive because its supposed to be cheaper. DO NOT BE FOOLED.
I had to put my 9 and a half year old doberman here and the procedure should have only take 20 seconds, so we were told. Instead it took 5 minutes to put him down and the vet left the room because he thought it had worked after 2 and a half minutes but did not because he was still moving after. It overall took 5 minutes when it should have taken 20 seconds.
It was a very hard experience because instead of having to hold him on the table for a short period of time it took 5 minutes.
Absolutely rediculious.
